New COVID-19 resources for refugees and resettlement staff

In response to the COVID-19 outbreak, CORE is creating resources and compiling content produced by others to help you provide accurate, translated information to refugees as quickly as possible.

You can access the collections of COVID-19 information at the following links or learn more about the resources below. 

COVID-19 Resources

1. Video: Coronavirus (COVID-19): How to protect yourself and stop the spread of the virus
Using plain language and informative images, CORE’s short video is intended for refugees with limited literacy and highlights the main symptoms of the disease, prevention tips, and steps to take if the viewer feels sick.

The video is available in 15 languages: Amharic, Arabic, Burmese, Dari, English, Farsi, French, Kinyarwanda, Nepali, Russian, Somali, Spanish, and Swahili, Tigrinya, and Ukrainian. You can find all versions in a YouTube playlist

2. Fact sheet and podcast: “Resettling to the United States during the COVID-19 Pandemic”
CORE created a new fact sheet and podcast to help refugees understand how they may be interacting with their resettlement agency during the pandemic. The resources outline their responsibilities to stay informed and plan ahead. The new resources are available on the CORE Resettlement Navigator:

Fact Sheet: Arabic, Burmese, Dari, English, Kinyarwanda, Russian, and Swahili
Podcast: Arabic, Burmese, Dari, English, Kinyarwanda, Russian, and Swahili
Note: Fact sheets can be printed and distributed or posted at refugee housing areas. Podcasts can be downloaded from Soundcloud for use offline.

3. Fact sheet and podcast: “COVID-19: Understanding Guidance and Rules”
CORE created an additional new fact sheet and podcast to help refugees recognize how the coronavirus spreads, typical symptoms, and the terms used by health officials (isolation, quarantine, social distancing, and shelter in place.) The new resources are available on the CORE Resettlement Navigator:

Fact Sheet: Arabic, Burmese, Dari, English, Kinyarwanda, Russian, and Swahili
Podcast: Arabic, Burmese, Dari, English, Kinyarwanda, Russian, and Swahili
Note: Fact sheets can be printed and distributed or posted at refugee housing areas. Podcasts can be downloaded from Soundcloud for use offline.

4. Supplemental Lesson Plan: “Resettling to the United States during the COVID-19 Pandemic”
This lesson plan provides CO providers with key messages, objectives, and activities to keep refugees informed about COVID-19. The lesson plan can be downloaded as a PDF.

5. Recording: Delivering remote Cultural Orientation webinar
If you weren’t able to attend the CORE webinar on How to Deliver Remote Cultural Orientation, the recording is now available on YouTube. The webinar provides support for utilizing the following resources to deliver Cultural Orientation during the pandemic: COVID-19 Resources page, Telephonic Cultural Orientation Guidance and Curricula, and How to Deliver Remote Cultural Orientation.

6. Settle In COVID-19 update
To help refugees access more COVID-19 information in their languages, the latest update to the Settle In mobile app includes a button on the main screen directing users to the CORE Resettlement Navigator site for refugee-facing COVID-19 information.

7. Other COVID-19 information for refugees and providers
There is a page on the CORE Resettlement Navigator website listing other important videos and fact sheets translated into multiple languages. The link to this page can be shared with refugees who can access it on their own, or can be used by Cultural Orientation and other resettlement staff in check-in meetings with refugee clients. In addition to this direct link, site visitors will see a COVID-19 alert button on the top bar of the website directing them to this information.

English language COVID-19 resources to support Cultural Orientation providers and other staff can be found on the CORE website. CORE will continue to update COVID-19 pages with new resources, so be sure to return to our websites regularly.

8. Don’t forget: Printable Settle In and CORE Resettlement Navigator palm cards available 
If your office is encouraging refugees to access more Cultural Orientation information at home, consider providing the CORE palm cards for additional guidance on accessing Settle In and the CORE Resettlement Navigator website. The palm cards show users how to download and access the two digital channels. The palm cards are available in Arabic, Burmese, Dari, English, Kinyarwanda, Russian, and Swahili.