Improve Your Remote Cultural Orientation with These Promising Practices

A refugee family working on job applications online. IRC/CBibby

Building on CORE’s existing resources on How to Deliver Remote Cultural Orientation, the release of Promising Practice: Delivering Effective Remote Cultural Orientation provides additional in-depth guidance and tips. The document has step-by-step guidance to create engaging remote Cultural Orientation, including links to resources and examples from the field.

A refugee family working on job applications online. IRC/CBibby
A refugee family working on job applications online. IRC/CBibby

Key Takeaways: Successful Remote Cultural Orientation

  1. What is the best platform for remote Cultural Orientation?
    • There is no one-size-fits-all digital platform that will work for every participant. You can use multiple digital platforms to deliver remote Cultural Orientation, such as combining WhatsApp with Zoom.
    • When choosing and using any digital platforms you should also develop and follow necessary protocols to protect personal identifiable information of participants.
  2. How do I keep remote Cultural Orientation engaging?
    • You should design any remote session to prompt engagement from participants every five minutes.
    • At the beginning of the session, you should invite participants to contribute through an interactive activity or discussion.
    • In a virtual environment, voice and tone will be even more important than an in-person session.
  3. What can I do to prepare for remote Cultural Orientation delivery?
    • Practice and develop confidence in the digital devices (smartphones, tablets, computers) and digital platforms (BlueJeans, Google Hangouts, WhatsApp, WebEx, Zoom) that you will be using for Cultural Orientation, including all the available features.
    • Spend time preparing interpreters on expectations, content, and how to navigate technology during the session.
    • Hold a pre-Cultural Orientation session to practice using selected technology with participants and provide any additional relevant materials to participants before the session.

Need more ideas? Review the full CORE resource