Cognitive Load and How to Manage It

A refugee father keeps his child safe as he listens to a cultural orientation lecture at the IRC office in Phoenix.

The refugee resettlement journey is long and complex. Learners can become overwhelmed and have differing goals and concerns competing for their attention. In this course, you’ll learn how cognitive load can impact your Cultural Orientation delivery. You’ll be able to identify techniques to minimize cognitive overload and improve learner retention.